The Health Care Institution of North Iceland

Apply for a refund

Dear traveller;

In case you paid for PCR-testing/screening for coronavirus and a PCR-certificate in Iceland, but did not have the test carried out, you must, in order to get a refund of the charge, submit a statement regarding why you did not.

For a refund to be processed;


Email address:

Phone number:

Bar code:

Reason for requesting refund  (change of plans, paying twice for the same test e.t.c.):

The refund will be made through the same credit/debit card that was used to make the payment. Please send us the first six digits and the last four digits on your card:


Please send an email to the following address

Please note that the refund process can take up to 5-7 days.

Best regards,

The Health Care Institution of North Iceland


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